This Guy’s One Tweet Gets Railway Ministry In Big Action


I was travelling from Mumbai Central to Ahmedabad on 8th March, 2016 in train 12931 (Double Decker) . i was reserved in C7 – seat no 10 . Journey was smooth but somehow window glass was very dirty and i was not able to see outside views due to thick layer of durst. I tweeted Suresh Prabhu regarding same as suggestion to take care about it. Within Minutes i got reply from railway department saying that as train was on board (on the way) they will reach me at valsad station , I Just received reply & 3 people came to me for assistance within seconds – Train didn’t reach even Valsad and my window got cleaned at 2 stations before valsad . After this , the train arrived at valsad station and manager came in & asked me to talk to someone on phone – he was highest authority of Western Railways to whom i spoke on phone & humbly he asked me whether my problem got solved or not .Not only this much , train stopped at various stations after vapi and teams at all stations were ready to clean my window & supervisors of every station came to meet me to ask whether i need more help or not. I am really impressed by the working of Indian railways under Suresh Prabhu , who’s ready to reach us just with a single tweet.

 

This Guy's One Tweet Gets Railway Ministry In Big Action

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