“I took a cab home from the office yesterday. The driver, Shahid (Name changed), was very polite and well behaved. I was sharing the cab with a lady, Gayatri (Name changed), who was probably in her late thirties. She got into the cab and within a minute she started arguing with Shahid about the drop. He explained her politely that it doesn’t matter, he will drop according to the App to the provided address, and she can’t choose the route.
Gayatri started speaking to Shahid in an extremely derogatory tone. She said (shouted) that she is not new to cab travel and he is too stupid to understand her question. Gayatri used words like dumb and also said “I will slap you” etc. Shahid kept calm and asked her if he should start the trip. I asked Gayatri to stay calm and explained that there is a miscommunication between you and Shahid, and I will explain him. By this time she lost her cool completely and asked Shahid to come to police station and asked me to join her in her complaint. When I disagreed, she started verbally abusing me as well. Shahid ended my trip, apologised for the inconvenience and asked me to take another ride home. While all this drama was happening 20 odd people and two security ladies gathered around our cab. I gave my number to security lady so that they can contact me in case police troubled Shahid. Meanwhile, both Gayatri and Shahid had already dialled 100 and cops came in no time. I explained them the situation, gave my number to the police as well in case they want my statement in favour of Shahid. When I was about to leave, the security Lady came to me and said “Madam, please jao na police station, wo maar daalenge isko. Ladies ka case hai toh iska koi nahi sunega”. Though it was already 9 pm and I was scared to go to the police station (first experience), I didn’t feel like leaving him in that situation, so I decided to go police station along with them. And the funny part is that when Gayatri was explaining all this ruckus to the Constable, he asked: “Madam where is the problem”. When she saw nothing happening her way, she made false accusations against Shahid of verbally abusing her and asking her to get out of the car and asked them to lodge an FIR against him.
I gave my statement to the police and told them that neither I am related to Shahid nor Gayatri and I had no reason to come here. I came here to support Shahid who is completely innocent in this case. She did not leave police station until 11 pm. Gayatri demanded that the driver should apologise her and touch her feet as a part of the apology. Apparently, she wanted to teach him a lesson. I stayed there till she left the police station. I spoke to the police, and fortunately, they understood the situation. They placated her that they will take action against him and asked her to leave. Meanwhile, they took Shahid to a room, and I could hear sounds of someone getting beaten up. I ran to the Constable, and I said there is no mistake of him. To my surprise, they were hitting the floor with the belt and Shahid was just making noises with a smile. I don’t know if it was right or wrong, but I felt happy. The cop came and thanked me for standing up for Shahid otherwise it would have been a disaster for the driver. I felt content. I called Shahid after an hour of reaching home. He is sound and safe.
Thanks to Mumbai police for understanding.”